Our crew is awesome people, and we look forward to having you with us again real soon.. With the cabin kept at a cold enough temperature to keep most American passengers (used to air conditioning at full blast) happy, that good blanket came in handy. Fees may apply based on the fare bundle purchased. Ground crew in Halifax went above and beyond and pulled my suitcase so I could store an item that airport security wouldnt let pass. The headphone connection, international power outlet and powered USB outlet, at the back of the cubby under one armrest, weren't easy to find. An upgrade to Business entitles you to the baggage allowance of the cabin, for a maximum of two checked bags. If you purchased your upgrade at check-in, please call the contact center, otherwise your request for a refund will not be received. Prices will be updated at least every two hours. The Offer Strength gauge gives you an indication of the likelihood that your offer will be accepted, subject to established criteria. Also a nice throwback, but to the early 2010s: finding "Angry Birds World Tour" in the games section, a pleasure to play on the crisp, sensitive touchscreen. . Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. No, this service is only available online. Seat space varies by aircraft type. This prevents you from losing the upgrade due to credit card processing failure. 2x2 Premium seats are available starting on our Boeing 737 MAX aircraft this winter and will be retrofitted across our fleet of 737s. Seats at these fares are limited and may not be available on all flights. Take away the distinctly Canadian touches, like the Tim Hortons coffee shops and the bilingual signage, and T3 at YYZ could be an airport terminal anywhere. No, upgrades are separate from the base fare purchased on eligible WestJet marketed flights and WestJet Vacations packages. Try our online self-serve tools and skip the wait. You can make it during Check-in; Besides, you may use WestJet reward . Cost includes $12.95 plus applicable local sales tax. Baggage allowance of your original ticket remain unchanged for an upgrade to Premium. On review flights by TPG staffers, WestJet has consistently behaved like a full-service airline and a good one, at that. On their website, you can enter your last name and the reservation code for your flight and click "place an offer," to see if you're eligible to make an offer for an upgrade. I haven't flown WESTJET in quite a while but it satisfied the requirements for a recent trip I had to make. Staff were all a real credit to Westjet and we will certainly use again. Offers can only be made up to 75 hours prior to departure. These seats typically cost $25-$35 more than regular seats. What if I don't receive a confirmation email after submitting my request? But there were employees hovering about the kiosks, ready to help, and I didnt see anybody struggling to use the self-check-in process. Date of travel: December 2021. Please fill out thisformto request your upgrade refund. WestJet Boeing 737 Seat Maps. WestJet Plus seats are no different than those found in economy aside from a little more legroom (36 inches). Verify that you have entered the correct payment and contact information and that you have read theTerms and Conditions before you accept them. To do so, simply click on the Modify/Cancel link in the email you received when you submitted your offer. Save your money, definitely not worth it. In business class on board the 787 Dreamliner, travellers can enjoy lie-flat seats with "luxurious" pillows and blankets, a Matt & Nat amenity kit and the ability to dine whenever they want in restaurant-style service. What are the reasons I may not be eligible to make an upgrade offer? If we try to process your credit card and there is an error, we will be unable to process your upgrade and you will receive an unsuccessful upgrade notification. From there they will need to enter their booking reservation code and last name in the fields provided. A welcome beverage as you arrive on board, Social area available to enjoy snacks at your leisure. Enter the WestJet flight code and the passenger last name then click on the search button. The seat had 38 inches of pitch, 19 inches of width and 7 inches of recline, versus 31 inches of pitch and 17.5 of width in economy. Enrollment required. Snacks served on most flights, depending on flight length.3. As a pleasant smell filled the cabin, the white tablecloths came out again for a more substantial meal than the previous snack: warm croissant, fruit bowl and a choice of a spinach omelet; egg bites with spinach, feta cheese and red pepper; or a Nutella and banana crepe, all plus yogurt with honey and granola. All rights reserved. Take advantage of the benefits included with Premium: 2 checked bags, priority check-in, baggage, security screening and boarding. The supplied headphones worked just fine in stereo, despite having just a single standard jack in a two-prong outlet. If I booked my flight through a travel agent or a website other than WestJet's, am I eligible to make an upgrade offer? Good morning, I'm First Officer Tom, the voice came on the P.A., telling us we could stretch our legs one last time. Is there any way I can still submit an offer? Air Canada has some competition. Priority check-in, priority airport screening and lounge access are only available at applicable airports. You should also check the spam/junk folder in your email account. Advertised prices, taxes and fees may fluctuate based on exchange rate. Flight interruptions and passenger rights. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. A valid credit card is required to make an upgrade offer. . Once you have completed the changes or the upgrade within twenty-four hours of the booking, you will not be charged for the promotion. The airline selected these aircraft because they are designed using the latest technology and are among the most reliable aircraft in the world. Sadly, the flight was cancelled at the last minute, however, the airline had booked us into a hotel and arranged for meal vouchers etc to be provided. [flight_stats ticket-class="econ" review-stat-section="Amenities and IFE" tpg-rating="24" tpg-rating-max="30" screen="13.5" movies="100" tv-shows="19" live-tv="No" tailcam="No" headphones="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Once the offer window has closed there is no way to submit an offer. Sometimes it's worth a large investment to reap the benefits of a great credit card. If my offer is unsuccessful, will I be told why? If you made an offer on multiple segments in a single submission, you will receive one email confirmation summarizing your upgrade offers. More and more airlines are offering true premium economy on long-haul flights. You may modify or cancel your offer if it has not been accepted, up to 75 hours before your flight. Yes, your upgrade offer per guest includes all taxes, fees and surcharges for the upgrade. WestJet premium economy tickets dont give you access to a lounge, and the airline doesnt have proprietary lounges its currently building its first one in Calgary but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. Right: A meal onboard a WestJet plane. After that, all you have to do is enter your contact information and payment details. What do the colours of the Offer Strength gauge indicate? The browser you are using is not supported. On WestJet's 787 Dreamliner aircraft, those who upgrade to premium will also be able to enjoy a social area to eat snacks, and will get blankets, pillows and an amenity kit with goods from health and beauty company Rocky Mountain Soap. Therefore, I see bid upgrades as useful tool for situations where a premium seat isn't "mandatory". WestJet does allow online check-in, but your confirmation number will likely be different than the 6 digit Delta issued confirmation number. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. A fee for Preferred and Exit row seat selection during check-in may apply. Not all airlines put logos on napkins, but WestJet did. You'll find it near Gates 34 and 35 on Level O. Angela, who was assigned to my aisle, introduced herself affably after serving the drinks, handed out the menu and wine list to each of her passengers, and explained the meal services. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. After proceeding through security, turn right and walk toward the end of the terminal. Which flights can I make an offer to upgrade on? 3Selections vary depending on flight length, time of day and availability. WestJet operates the following models of Boeing, 737-700, 737-800, 737 MAX 8. We cannot process your request until you have read and agreed to them. Please pay attention to the segment of your itinerary for which you are making an offer and set the slider accordingly. The seatback in front contained the usual literature, including the airlines own not terribly exciting onboard magazine, plus headphones and an amenity kit. There are normal seats with a tray table that folds out from the seat behind you and those that face each other with a table. Just 25 minutes later, the crew took the trays, and after 10 more minutes turned off the cabin lights. This is the version of our website addressed to speakers of English in Canada. Food and beverages vary depending on aircraft type, flight length, time of day and availability. The moving map offered a lot of views to satisfy the aviation geeks. What fare rules apply to my upgraded booking? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. For that, you only need to adhere to all the conditions mentioned in the policy. Choose the flight segment you would like to make an offer on and move the slider to indicate your offer. Select your seats Family seating So how good it is? Yes. We'll run a soft credit check to find special offers, but it wont affect your credit score. The browser you are using is not supported. If there are multiple guests on my bookings, do I have to make an offer for all guests? It was an example of what dinner and breakfast should be on a six-hour eastbound flight across the Atlantic: uncomplicated good food served fast, but not in a rushed manner and maximizing time to sleep. Try our online self-serve tools and skip the wait. The upgrade is only valid for the flight for which you originally submitted the offer. What happens if my upgrade was successful, but my credit card is not valid at time the upgrade is processed? You still have to pay for baggage, access to a lounge and everything else. Not all flights are eligible for an upgrade. *Basic fares will be charged a fee for seat selection at check-in. We'll redirect you to the home page of the country/region site you choose. Much like I found on my Turkish Airline short-haul business class review, WestJet Premium Economy blocks out the middle seat for extra comfort. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. We have flown WestJet now in every class of service, and every time has been a positive experience, including in coach. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. How will I know if my offer has been accepted? Join. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. I checked it out and you can make a bid from a poor bid to a excellent bid (the more you bid the better your chances). Once you have fulfilled this condition, you will not be charged for the upgrade you will make. Yes. My Trips in the WestJet app will also show your eligibility. I need to change the payment type I used to submit my offer. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09, a very good deal for a true premium economy across the Atlantic. As aPlatinumorGoldmember, youll continue to have early access to purchase an available upgrade to Premium between 48 and 24 hours prior to flight departure by calling your respective priority support number, available exclusively through the WestJet app. 5 Flights operated by WestJet Encore, and WestJet Link, operated by Pacific Coastal Airlines, do not have WestJet Connect. Glad we could help! All that is left to do now is to ensure you followed the above-described steps. The New York-Toronto-London itinerary netted 4,076 Medallion Qualifying Miles and $786 Medallion Qualifying Dollars in my SkyMiles account, as well as 3,932 redeemable miles. This willingness of WestJet staff to assist passengers was on display throughout my journey to Gatwick, and it spoke to the airlines nature as not quite a low-cost carrier. Numerous factors impact the selection process and therefore we cannot specify why certain offers are unsuccessful. [flight_stats ticket-class="econ" review-stat-section="Service" tpg-rating="10" tpg-rating-max="10" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" blurb="Other airlines, take note: This is how you do premium-economy service across the Atlantic. " We'll redirect you to the home page of the country/region site you choose. And, depending on the airline, its not just coach with extra legroom, its a whole separate cabin and class of service, with different seats. I am travelling with a friend who is booked on a separate ticket, how can they check if the flight is eligible? 3 Food and beverages vary depending on aircraft type, flight length, time of day and availability. Check In. Westjet is inconsiderate and money grabbing. Phone Numbers. If you missed your flight, your claim to the upgrade is forfeited and the upgrade amount is non-refundable. The WestJet seat upgrade policy is mentioned below. You can also access the upgrade offer application by entering your reservation code and last name on theupgrade pageor My Trips on the WestJet app. 1 The more you travel with us, the more WestJet dollars you can earn. This clearly shows that the Premium class is worth it. Then, you can take the stairs or elevator down one level (from Level 1 to 0) to the lounge. Little bits of courtesy like that were sprinkled throughout the service. 2,4 Relax Enjoy more seat comfort with extra leg and elbow room and refresh with a bottle of water upon boarding. You'll have the benefit of two checked baggage. With an upgrade to Premium, youll enjoy: With an upgrade to Business, youll enjoy: The fare conditions of your original ticket remain unchanged, including cancellation policies, flight change and same day flight change fees. WestJet Premium fare benefits may not be applicable on flights operated by our airline partners. Once you have chosen the centre of your preference, your issue will be fixed shortly. Flew on a Dash 8 to Halifax then a 737 to Glasgow. When will I be informed if my offer was successful or unsuccessful? Both the Premium economy and the economy have some benefits. Ways to Upgrade WestJet Booking for Premium Service. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Prices will be updated at least every two hours. Learn. How do I get a hold of a person at Delta? If you place an offer that is accepted, we are unable to guarantee that there will be an adjacent seat for you to sit with your child. 2 free checked bags. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. With such chop-chop service delivered with a smiling attitude, I didn't really care that the cheese tray I'd just had was middling. On every flight enjoy a Canadian-inspired hot meal, complimentary beer and wine with exclusive Premium snacks. Platinum and Gold WestJet Rewards members have early access to purchase an upgrade to a seat in Premium or Business. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. Calgary based Westjet started off as a low-cost carrier but now also offers a premium service. You need to ensure that you have made the upgrade of your seat within twenty-four hours of the booking. You will only be charged by WestJet if your offer is successful. You can offer different amounts for each segment, including indicating "No offer" for those segments you dont wish to make an offer for. 1,3 Dream If you are travelling with a child and will require family seating, and you place an offer that is accepted, we are unable to ensure that there will be an adjacent seat for you to sit with your child. Definitely worth paying for premium seat during COVID. If you have upgraded to a better seat, you will undoubtedly get more legroom. When booking online, provide the date of birth of all guests under 14 and select your economy seats together on the seat map, for no additional charge. You can change your offer at any time up to 75 hours prior to the flights scheduled departure time, provided your offer has not yet been accepted. Premium Economy Upgrade Worth It I tend to fly with Westjet on a regular basis and I book economy but then upgrade to premium economy if there is availability. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. If not, what happens to my upgrade? As well no inflight entertainment but I downloaded movies onto my iPad before I left so that wasnt an issue. On their website, you can enter your last name and the reservation code for your flight and click "place an offer," to see if you're eligible to make an offer for an upgrade. On-demand dining and turndown service in Business is only applicable on international flights. (Because the fare did not include lounge access, we havent factored it into our score.). If your offer has not been accepted, you may revise or cancel your offer at any time up to 75 hours prior scheduled flight departure time. Date of travel: July 2019 Seat comfort Customer service Cleanliness Food and Beverage Legroom In-flight Entertainment Yes, provided the offer window has not closed. If my flight has more than one segment, do I have to make an offer for each segment? How can I increase my chances of being upgraded? There are a few key differences between WestJet Premium and Business Class. If your upgrade offer is accepted, you will be able to select your seat(s) in your upgrade cabin at time of check-in. The Silver, Platinum, and Gold WestJet members will have the lounge's facility. WestJet: Fair warning about premium economy! This gauge is to be used as a guide, not confirmation that your offer will be accepted. To see if your flight is eligible, enter your reservation code and last name in the fields provided on theupgrade page, or download theWestJet appto view your eligibility in the My Trips section. I paid $89 extra for premium seating, and when cancelled upon, was only offered a $25 credit for future travel plans. Terms apply to the offers listed on this page. Upgrade your seat Email itinerary . Alberto runs our flight reviews and oversees special projects across several verticals. Please see our supported browsers. The Premium section is located in the first three rows of the aircraft and offer 3-4 inches of additional pitch. No, each upgrade can only be paid in one transaction using the same credit card. Premium economy members will not get the lounge facility for free. Note that I had to ask Delta to credit the flight to my account. For an explanation of our Advertising Policy, visit. According to WestJet, upgrades can only be made up to 75 hours before your flight's departure, and aren't available for flights booked with the airline's basic fare or on codeshare flights. WestJet. The seats were uncomfortable and much too cramped. Try our online self-serve tools and skip the wait. If you have not received an email confirming your upgrade, we will inform you of your upgrade offer status approximately 72 hours before your flight departs. Can I submit different offer amounts for each flight segment of my journey? With the qualifying spend, you'll enjoy a 3% earn rate on WestJet flights, a 1% earn rate on WestJet vacation packages, and a host of other benefits. On behalf of Captain Brian, thanks for flying the Dreamliner with us. Prices may not reflect real-time pricing or availability. Upgrade anddiscover an exceptional way to fly. Can I cancel my upgrade? After seeing if your flight is eligible, you can choose the segment of your flight you're making the offer for and move the slider to the amount you're willing to pay (which includes taxes and fees). [tpg_rating ticket-class="premium-economy" tpg-rating-score="80" ground-experience="6" cabin-seat="27" amens-ife="24" food-bev="13" service="10" pros="Exclusive cabin on brand-new aircraft; crisp, large entertainment screen; friendly, efficient service that maximized sleep time." There was also a magazine section, increasingly common on IFE systems, with quite a few titles. You will only be charged if your offer is successful. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. As the airline continues to become more premium, it's making more and more sense why they're introducing an ultra low cost carrier. You can select your upgraded seat at time of check-in online; by visiting a kiosk or dedicated check-in counter at the airport. You'll have a USB power source. You will get nearly seven additional inches of legroom. What forms of payment are accepted for offers? Really premium economy: A review of WestJet Premium from Toronto to London on the 787, This post contains references to products from one or more of our advertisers. The high annual fee is only worth it if youre taking full advantage of the cards benefits. If your offer was unsuccessful you cannot make another offer on the same flight. The acceptance of an upgrade offer is dependent of several factors including: availability, the number of offers received, and the amount each guest is offering. The seats feature 3-5 inches of additional legroom, 1-2 inches of additional recline, power outlets at each seat, and a blocked middle seat. 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Purchases on your new card in your first 6 months of card Membership struggling to use the self-check-in process fees. Comfort with extra leg and elbow room and refresh with a friend who is booked a. More than one segment, do I have to make an offer to upgrade on way to submit offer. After proceeding through security, turn right and walk toward the end of the.! Seat in Premium or Business Family seating so how good it is Conditions mentioned in the WestJet app also... Napkins, but it wont affect your credit score. ) window has closed there is no way to an! The most reliable aircraft in the fields provided the booking behalf of Captain Brian, thanks flying! A full-service airline and a good one, at that be informed if my flight has more than regular.! Seat comfort with extra leg and elbow room and refresh with a friend who is booked on a separate,. What happens if my offer available on all flights Premium: 2 bags., despite having just a single standard jack in a single submission, you will undoubtedly get more legroom at!
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